Pingiva answers price and availability questions, books and reminds patients on your clinic's own WhatsApp number, and passes anything clinical to your team.
Booked by Pingiva, 7:15am
Booked by Pingiva, just now
Ask it what your patients ask
Pick a question and watch Pingiva answer it. These are sample replies from a demo price list. Yours will answer from your own.
A WhatsApp AI receptionist built for clinics in Singapore
Pingiva is a WhatsApp AI receptionist for dental and aesthetic clinics in Singapore. It answers price and availability questions, books and reminds patients on your clinic's own WhatsApp number, in English and Mandarin.
It never gives medical advice and makes no claims about treatment results: anything clinical is passed to your team. Its replies are written around Singapore's healthcare advertising rules.
- Fees and free slots answered in seconds
- Appointments booked and reminded
- No medical advice, ever
One day at your front desk, with the routine messages handled
Written around Singapore's healthcare advertising rules
Messages are designed around the Healthcare Services (Advertisement) Regulations. Pingiva gives factual information and never promotes a treatment.
See what unanswered messages cost your clinic
Put in your own numbers. Nothing is sent anywhere.
10 a week × 4 weeks × 30% × S$ 120. An estimate from the figures you entered, not a promise.
Live in 7 days, set up for you
You send a price list. We run everything else.
A chatbot only helps if someone keeps it accurate. With Pingiva, that someone is us.
What you do
- 1Send your price list and schedule. A PDF or a photo is fine.
- 2Tell us which questions must always go to a person.
- 3Read the monthly report and tell us what to change.
What we do
- Connect your number to the WhatsApp Business Platform.
- Load your prices, schedule and answers.
- Run test chats before patients see anything.
- Watch the conversations and correct any wrong answer.
- Update prices and schedules whenever you tell us.
- Send you a report every month.
Pingiva handles
Always handed to your staff
Four ways to keep up with your messages
Each one works. They differ in who does the work and when patients get an answer.
| What matters | Reply yourself | Hire another admin | Chatbot software you set up | Pingiva |
|---|---|---|---|---|
| Replies at night and on weekends | When someone is free | Office hours only | Yes | Yes, in seconds |
| Answers from your own price list | Yes | Yes, after training | Only what you build in | Yes, loaded for you |
| Books into your calendar and sends reminders | By hand | By hand | If you connect and maintain it | Yes |
| Passes hard questions to a person | Not needed | Not needed | If you design the hand-over | Yes, with the chat history |
| Who sets it up and keeps it right | You | You train and supervise | You build and maintain it | We do |
| What it costs | Your evenings | A monthly salary | A subscription and your time | A fixed monthly fee |
One plan, with setup done for you
Start with a 14-day trial on your own clinic number. WhatsApp message fees from Meta are separate.
Start your 14-day trial
Questions clinic owners ask
The practical details
Who sets it up and keeps it running?
We do. You send your price list and schedule, and we connect your number, load your information, test it and watch the conversations. When an answer is wrong, we correct it.
Which languages does it reply in?
It replies in the language your patient writes in: English or Mandarin.
What do we pay besides the monthly fee?
The one-time setup fee, and the WhatsApp message fees that Meta charges for the reminders and broadcasts your business sends. Those are passed on at Meta’s price.
Can our staff still reply themselves?
Yes. Your staff see every conversation and can take over any chat at any time.
Is there a contract?
The plan runs month to month, and you can stop with advance notice.
What happens to our data if we stop?
You can ask for an export of your conversations and bookings, and we delete your data within 90 days.
Have tonight's patient messages answered for you.
Start the 14-day trial on your own number. We set everything up for you.