WhatsApp AI receptionist for clinics, tuition centres, property agents and any business that takes bookings

Pingiva replies from your own price list, books the appointment and sends the reminder, all on your business's own number. Your team handles only what needs a person.

Runs on your existing number. We set everything up for you.
ConversationsSample
Aina R.Booked
Any slot this Saturday?
Mr LeeAnswered
How much are braces?
Siti N.With staff
My gum is bleeding a lot
KumarRescheduled
Need to move my Tuesday slot
Mei LingAnswered
Do you open on Sunday?
AR
Aina R.Pingiva is replying
Hi, how much for scaling? Any slot this Saturday?
Scaling and polishing is RM 150. Saturday has 10:30am, 2:00pm and 4:30pm. Which suits you?
2pm please
Booked for Saturday, 2:00pm with Dr Lim. I'll send a reminder on Friday.
Appointment added to calendar
Booking
CustomerAina R.
ServiceScaling and polishing
WhenSaturday, 2:00pm
ReminderFriday, 10:00am
Free slots, Saturday
10:30am2:00pm4:30pm
Official WhatsApp Business Platform
Keeps your existing number
Data handled under your local privacy law

One front desk, set up for your kind of business

The same Pingiva, loaded with your own prices, schedules and rules. Choose your industry to see how it works for you.

Dental and aesthetic clinics
Patients get fees and free slots in seconds, appointments go into the calendar, and anything clinical goes to your team.
Recall remindersReschedule by reply
Tuition and enrichment centres
Parents get fees and timetables while teachers are in class, trial lessons are booked, and fee reminders go out on time.
Fee remindersClass change notices
Property agents and agencies
Listing enquiries are answered during viewings, each lead is screened, and the viewing is booked into the agent's calendar.
Lead screeningAgent details on every reply
Run a different kind of business that takes bookings on WhatsApp, such as a salon, a workshop or a physiotherapy studio? Tell us in the trial form and we will check whether Pingiva fits.
Messages like these get an answer in seconds
How much is scaling?Any slot on Saturday?Can I move my Tuesday appointment?My gum has been bleeding since yesterdayIs there a Form 4 Add Maths class?Can my son try a class first?I have paid October's feeCan he catch up for SPM in three months?Is the 3-bedroom in Mont Kiara still available?Can I view on Saturday?Can I view the unit tonight?Can the owner go lower?

Ask it what your customers ask

Pick a question and watch Pingiva answer it. These are sample replies from a demo price list. Yours will answer from your own.

PatientWaiting
Pick a question to start the chat.

What is a WhatsApp AI receptionist?

A WhatsApp AI receptionist reads the messages customers send to your business number and answers them the way a trained front-desk person would. Pingiva replies from your own price list and opening hours, books the appointment, sends the reminder and passes the chat to your staff whenever a person is needed.

It is a managed service, not a chatbot builder. You send your prices and your common questions. We connect your number, write the replies with you and keep them up to date.

  • Answers in seconds, day and night
  • Uses only the prices and answers you approve
  • Hands over to a person when it should not answer

Everything your front desk does on WhatsApp, done for you

How much is it, and are you open on Sunday?
RM 150. Sunday we open 10am to 2pm.
Answers from your own information
Prices, schedules, locations and policies come only from what you give us, so customers get the right answer at any hour.
10:30am2:00pm4:30pm
Saturday, 2:00pm confirmed
Bookings go straight into your calendar
Only free slots are offered. Rescheduling and cancellations are handled in the same chat.
Appointment tomorrow, 2:00pmSent
Reply 1 to confirm, 2 to moveConfirmed
Reminders customers can answer
Everyone on tomorrow's list gets a reminder and can confirm or reschedule in one reply.
PingivaYour staff
Hands over to a person when it should
Advice, complaints and anything it is unsure about go to your team with the full chat attached.
Boleh buat appointment esok pagi?
请问周六有空位吗？
Replies in your customer's language
English, Bahasa Melayu and Mandarin today, including mixed messages. More languages are added as new countries open.
Closed for the public holiday on MondaySent to customers with bookings that week
Notices to the right customers at once
Closures, schedule changes and new openings reach exactly the people affected, in one message.
Chats answered212
Bookings made47
A monthly report you can read in a minute
Chats answered, bookings made and chats handed to staff. The figures shown are examples.
Plus the extras your industry needs
Recall reminders for clinics, fee reminders for tuition centres, lead screening for property. Each industry page shows its own set.
Find your industry

Written around the rules where you operate

Each country and industry has its own rules for messaging customers. Pingiva's replies are designed around them.

Malaysia
All businessesCustomer data handled under the Personal Data Protection Act.
PropertyThe negotiator's REN number and the firm's registration number appear on every reply.
ClinicsNo medical advice. Symptoms and treatment questions go to clinic staff.
Singapore
All businessesCustomer data handled under the Personal Data Protection Act.
PropertyThe agent's name, CEA registration number and agency licence appear on every reply. Marketing messages wait until 9am.
ClinicsFacts only: no testimonials, no before-and-after images, no superlatives and no time-limited offers.
Your country
Operating somewhere else? Tell us where in the trial form. We check the local rules for messaging customers and set Pingiva up around them before your trial starts.
Start with your country

See what unanswered messages cost you

Put in your own numbers. Nothing is sent anywhere.

US$ 2,400
Booking value that goes elsewhere each month

10 a week × 4 weeks × 30% × US$ 200. An estimate from the figures you entered, not a promise.

Live in 7 days, set up for you

Day 1
Send us your prices and schedule
Services, prices, opening hours and common questions. A PDF or a photo is fine.
Day 2 to 6
We set up and test
We connect your WhatsApp Business number and run 50 test chats before any customer sees it.
Day 7
Pingiva starts replying
You see every conversation in one place, and we correct any wrong answer for you.

You send a price list. We run everything else.

A chatbot only helps if someone keeps it accurate. With Pingiva, that someone is us.

What you do

  • 1Send your price list and schedule. A PDF or a photo is fine.
  • 2Tell us which questions must always go to a person.
  • 3Read the monthly report and tell us what to change.

What we do

  • Connect your number to the WhatsApp Business Platform.
  • Load your prices, schedule and answers.
  • Run test chats before customers see anything.
  • Watch the conversations and correct any wrong answer.
  • Update prices and schedules whenever you tell us.
  • Send you a report every month.

Works with what you already use, and keeps your data yours

Nothing new for your staff to learn. Bookings land in the calendar they open every morning.

Google CalendarBookings are added to the right person's calendar.
Google SheetsEvery new enquiry is logged in a sheet you own.
Export or delete on requestAsk for a copy of your chat records, or have them removed when you leave.
Stored in a secured data centreAccess is limited to the staff accounts you approve.

Four ways to keep up with your messages

Each one works. They differ in who does the work and when your customers get an answer.

What mattersReply yourselfHire another adminChatbot software you set upPingiva
Replies at night and on weekendsWhen someone is freeOffice hours onlyYesYes, in seconds
Answers from your own price listYesYes, after trainingOnly what you build inYes, loaded for you
Books into your calendar and sends remindersBy handBy handIf you connect and maintain itYes
Passes hard questions to a personNot neededNot neededIf you design the hand-overYes, with the chat history
Who sets it up and keeps it rightYouYou train and superviseYou build and maintain itWe do
What it costsYour eveningsA monthly salaryA subscription and your timeA fixed monthly fee

One plan, with setup done for you

Start with a 14-day trial on your own number. WhatsApp message fees from Meta are separate and passed on at cost.

Every feature on this page, plus your industry's extras
Wrong answers corrected for you
Price and schedule updates whenever you change them
Monthly report
Malaysia
Setup, one timeOn request
Every monthOn request
Singapore
Setup, one timeOn request
Every monthOn request
Other countries
Setup, one timeOn request
Every monthOn request

Start your 14-day trial

1We message you on WhatsApp to collect your prices and schedule.
2We set up and test for 7 days.
3Your trial runs on your own number for 14 days.

Questions business owners ask

Do we need a new number?
No. Pingiva runs on your existing business number once it is moved to the WhatsApp Business Platform.
What if it gives a wrong answer?
It answers only from the information you give us. When it isn't sure, it hands the chat to your staff, and we correct the gap.
My country is not listed. Can I still use it?
Yes, wherever your customers use WhatsApp. Choose "Another country" in the trial form, and we check local rules, language and message fees with you before the trial starts.
My industry is not listed. Can I still use it?
If your business takes enquiries and bookings on WhatsApp, probably yes. Choose "Something else" in the trial form and we will check with you.
What happens when the 14-day trial ends?
You choose whether to continue on the monthly plan. Nothing is charged automatically.
Do customers know they are talking to an assistant?
Yes. Pingiva introduces itself as your business's assistant, and a customer can ask for a person at any time.

The practical details

Who sets it up and keeps it running?

We do. You send your price list and schedule, and we connect your number, load your information, test it and watch the conversations. When an answer is wrong, we correct it.

Which languages does it reply in?

It replies in the language your customer writes in, including English, Bahasa Melayu and Mandarin.

What do we pay besides the monthly fee?

The one-time setup fee, and the WhatsApp message fees that Meta charges for the reminders and broadcasts your business sends. Those are passed on at Meta’s price.

Can our staff still reply themselves?

Yes. Your staff see every conversation and can take over any chat at any time.

Is there a contract?

The plan runs month to month, and you can stop with advance notice.

What happens to our data if we stop?

You can ask for an export of your conversations and bookings, and we delete your data within 90 days.

Have tonight's messages answered for you.

Start the 14-day trial on your own number. We set everything up for you.