Pingiva answers parents, books trial classes and sends fee reminders on your centre's own number, so your admin stops chasing and your teachers keep teaching.
Ask it what parents ask
Pick a question and watch Pingiva answer it. These are sample replies from a demo price list. Yours will answer from your own.
A WhatsApp AI assistant built for tuition centres in Malaysia
Pingiva is a WhatsApp AI assistant for tuition centres in Malaysia. It answers parents about fees, subjects and class times, books trial classes and sends fee reminders with your DuitNow QR, on your centre's own number.
It replies in English, Bahasa Melayu or Mandarin. Questions about a student's progress go to the teacher, and payment slips go to your admin to confirm.
- Fees and timetables answered in seconds
- Trial classes booked for you
- Fee reminders sent on time
Three jobs your admin does every day, done for you
See what unanswered parents cost your centre
Put in your own numbers. Nothing is sent anywhere.
6 a week × 4 weeks × 25% × RM 180. An estimate from the figures you entered, not a promise.
Live in 7 days, set up for you
You send a price list. We run everything else.
A chatbot only helps if someone keeps it accurate. With Pingiva, that someone is us.
What you do
- 1Send your price list and schedule. A PDF or a photo is fine.
- 2Tell us which questions must always go to a person.
- 3Read the monthly report and tell us what to change.
What we do
- Connect your number to the WhatsApp Business Platform.
- Load your prices, schedule and answers.
- Run test chats before parents see anything.
- Watch the conversations and correct any wrong answer.
- Update prices and schedules whenever you tell us.
- Send you a report every month.
Admin goes to Pingiva. Teaching decisions stay with teachers.
Four ways to keep up with your messages
Each one works. They differ in who does the work and when parents get an answer.
| What matters | Reply yourself | Hire another admin | Chatbot software you set up | Pingiva |
|---|---|---|---|---|
| Replies at night and on weekends | When someone is free | Office hours only | Yes | Yes, in seconds |
| Answers from your own price list | Yes | Yes, after training | Only what you build in | Yes, loaded for you |
| Books into your calendar and sends reminders | By hand | By hand | If you connect and maintain it | Yes |
| Passes hard questions to a person | Not needed | Not needed | If you design the hand-over | Yes, with the chat history |
| Who sets it up and keeps it right | You | You train and supervise | You build and maintain it | We do |
| What it costs | Your evenings | A monthly salary | A subscription and your time | A fixed monthly fee |
One plan, with setup done for you
Start with a 14-day trial on your own centre number. WhatsApp message fees from Meta are separate.
Start your 14-day trial
Questions centre owners ask
The practical details
Who sets it up and keeps it running?
We do. You send your price list and schedule, and we connect your number, load your information, test it and watch the conversations. When an answer is wrong, we correct it.
Which languages does it reply in?
It replies in the language the parent writes in: English, Bahasa Melayu or Mandarin.
What do we pay besides the monthly fee?
The one-time setup fee, and the WhatsApp message fees that Meta charges for the reminders and broadcasts your business sends. Those are passed on at Meta’s price.
Can our staff still reply themselves?
Yes. Your staff see every conversation and can take over any chat at any time.
Is there a contract?
The plan runs month to month, and you can stop with advance notice.
What happens to our data if we stop?
You can ask for an export of your conversations and bookings, and we delete your data within 90 days.
Have tonight's parent messages answered for you.
Start the 14-day trial on your own number. We set everything up for you.